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Privacy Policy

Martin Kellock Pots & Planters (MKPP) takes seriously the privacy of those that visit our website. We are committed to the protection of your personal information and have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website www.martinkellockpots.com.au you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. Martin Kellock Pots & Planters tracks information such as the domain from which the user is visiting and the user’s browser type. MKPP also collects specific information regarding the user’s session on our website, which may include items such as the date and time of the visit and the pages viewed.

MKPP may ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, delivery address and telephone number. We request this information when the user requests one of the following:

  • To provide MKPP head office with the information required for direct contact by member stores in regards to orders placed
  • To receive specific information from MKPP such as promotions and new product sheets
  • To sign up for our mailing list to receive additional information
  • To correspond with us

How is the information used?

Non-personally identifiable information (non-PII) is collected which allows us to analyse how our website is used and how to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the product and information content of the website and the services MKPP members provide the user.

Martin Kellock Pots & Planters and its members own the collected information and will not sell, trade, or rent the information to others. MKPP may use the information to continue contact with the user. Such additional contact may include follow-up calls, e-mail correspondence or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. MKPP may share this information with its members and business partners for the specific purpose of a promotion or service offering.

If we hold your personal information that was collected for a particular purpose we will not use or disclose such information for another purpose unless you allow us to or are required by law. MKPP takes your privacy seriously and is not in the business of selling your information to others.

Are “Cookies” used on the website?

“Cookies” are small pieces of information which ask permission to be placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the MKPP site if you do so.

How is personally identifiable information safeguarded?

Martin Kellock Pots & Planters utilises industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24-hour premise monitoring are also employed. Note that access to PII is limited to a small number of personnel and is on a need-to-know basis only.

Links to other websites

Martin Kellock Pots & Planters website may contain links to other internet websites, including MKPP member sites and supplier sites. MKPP neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of these other websites.

How to opt out of correspondence

Based on the information a user has provided, Martin Kellock Pots & Planters may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

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